Terms of Services – Regalpokies User Agreement & Policies

Accepting Our Terms of Services: Your Fair Go Agreement

Your decision to sign up for an account with Regalpokies, or even just to browse around our site, means you’re happy with these Terms of Services. This forms a real, legally enforceable agreement between you and Regalpokies.

It means you agree to play by all the rules, policies, and guidelines we’ve set out here, including other important documents like our Privacy Policy and any specific bonus rules. Your use of our site depends on you accepting these. If you ever disagree with these Terms, or any changes we make down the track, your only option is to stop using the platform immediately.

We want you to be fully informed, so please give these Terms of Services a good read before you get started.

Eligibility: Who Can Spin the Reels at Regalpokies?

Regalpokies is built for adult players who live in places where online gambling is perfectly legal and allowed. To be able to use our platform and all its bells and whistles, you’ve got to strictly follow these rules:

Minimum Age: You must be at least 18 years old or meet the legal gambling age in your jurisdiction—whichever is higher. Underage gambling is strictly prohibited and a serious violation of our Terms of Service.
Legal Jurisdiction: It is your responsibility to ensure that online gambling is legal in your location before registering or using Regalpokies. We do not provide services in regions where online gambling is prohibited by law.
Legal Capacity: You must have the legal ability to enter into binding agreements and be accountable for your actions on our platform.
Identity Verification: Regalpokies reserves the right to request proof of age and identity at any time. Failure to provide valid documentation may result in account suspension or closure, and potential forfeiture of funds. These measures help maintain a secure and compliant environment for all users.

Account Registration and Your Responsibilities: Keeping Your Account Secure

Be Honest: When you sign up, give true and up-to-date info. This helps us confirm who you are and manage your account safely.
Just for You: Your account is only for you. Don’t share your login details. You’re responsible for anything that happens under your name.
Keep Info Safe: Make sure your details are correct. If something changes (like your address or email), update it. If you give false info, your account could be closed.
One Account Only: You can only have one account. Having more than one may lead to all being shut down and money lost.
Report Issues Fast: If someone else uses your account or you notice anything odd, tell us right away. We’ll help, but we’re not responsible if you didn’t protect your info.
Play Fair: Use your account for personal fun only—no illegal or shady stuff. Breaking the rules can lead to your account being closed and winnings taken away.

Responsible Gambling Policy: Play Smart, Play Safe

Regalpokies is dead set on promoting responsible gaming and making sure everyone has a safe and enjoyable time. We know that gambling can sometimes become a bit of a problem for some, so we offer heaps of tools and resources to help you manage your gaming. Your well-being is super important to us, so we include this as a key part of our Terms of Services.

Tools to Help You Stay in Control

Deposit Limits: Set how much you can deposit daily, weekly, or monthly.
Loss Limits: Limit how much you can lose over a set time.
Wagering Limits: Set a cap on how much you can bet.
Session Limits: Control how long you play each session.
Cooling-Off Periods: Take a short break (24 hours to 1 month).

Spotting a Problem

Look out for signs like:

Gambling more than you can afford
Chasing losses
Lying about gambling
It’s affecting your relationships or daily life

Bonuses and Promotions: Understanding the Offers

Regalpokies offers a variety of exciting bonuses—like welcome offers, free spins, cashback, and loyalty rewards—to enhance your gaming experience, but each comes with specific Bonus Terms you must follow.

These include wagering requirements, game eligibility, time limits, bet size caps, and potential withdrawal limits. Bonuses may not be available in all regions, including some restrictions for Australian players. Abusing bonuses—such as using multiple accounts or trying to cheat the system—can lead to losing the bonus, forfeiting winnings, or having your account permanently closed.

It’s your responsibility to read and understand the Bonus Terms before accepting any offer.

Deposits and Withdrawals: Managing Your Funds Securely

Regalpokies offers a range of secure deposit and withdrawal methods—including credit/debit cards, e-wallets, bank transfers, and Aussie-specific options like POLi and PayID—designed to make managing your funds easy and safe. Deposits are usually processed instantly, while withdrawals go through verification (KYC) and internal checks, which may take a few business days.

Payout times depend on your chosen method, with e-wallets being the fastest and bank transfers taking longer. All transactions are typically in AUD, and limits, fees, and processing times are shown in the Cashier. To ensure security and comply with regulations, you must use accurate details and be the legal owner of the payment method used.

Fair Play and Anti-Fraud Measures: Upholding Integrity

Keeping our gaming environment fair, transparent, and secure is super important at Regalpokies. We use top-notch technology and strict rules to make sure everyone gets a fair go and to stop any dodgy activities. Trying to cheat, collude, or do anything fraudulent is taken very seriously and is a big breach of these Terms of Services.

All games at Regalpokies use a certified Random Number Generator (RNG) to ensure fair, random, and unbiased outcomes—just like in a real casino—regularly tested by independent experts. Strictly prohibited activities include cheating, fraud, collusion, using bots, chip dumping, bonus abuse, and creating multiple accounts.

Regalpokies uses advanced fraud detection tools and 24/7 monitoring to identify suspicious activity. If any prohibited behavior is detected, we may suspend or close your account, void winnings, withhold funds, report you to authorities, and pursue legal action. By using the platform, you agree to play fairly and accept our security measures.

Privacy Policy: Protecting Your Personal Data

Your privacy is super important to us at Regalpokies. How we collect, store, process, and use your personal details is all laid out in our comprehensive Privacy Policy. This policy explains exactly what information we gather, how we use it, who we might share it with (only under strict conditions), and your rights regarding your data. Our Privacy Policy is part of these Terms of Services, and you can read the full at Privacy Policy Page.

By using the Regalpokies platform, you’re confirming that you’ve read and understood our Privacy Policy and you’re okay with how we handle your data. We collect your data mainly to:

Provide and improve our services to you.
Process your real money transactions.
Verify who you are and keep things secure (for KYC/AML checks).
Follow legal and regulatory rules.
Give you a more personalised gaming experience.
Talk to you (e.g., about your account, or promotions if you’ve said yes).
Stop fraud and ensure fair play. We use top-level security measures to protect your personal information from anyone getting their hands on it without permission. We definitely do not sell your personal data to other companies. Please check out the full Privacy Policy on our website for all the details about how we handle your data. Your trust is absolutely vital to us.

Intellectual Property Rights: Our Ownership

Everything you see on Regalpokies—like the website design, graphics, games, software, logos, and trademarks—belongs to Regalpokies or our licensed partners.

These are protected by international laws covering copyrights, trademarks, and patents. We give you access to our platform just for your own personal, non-commercial entertainment, and only as long as you follow our Terms of Services.

✅ What You’re Allowed to Do:

Use the Regalpokies platform for personal, legal, and non-commercial gaming fun.
Enjoy our games and features within the boundaries of our terms.

❌ What You’re Not Allowed to Do:

Copy, share, edit, or display our content publicly (outside personal use).
Use bots, scripts, or software to scrape or interact with the site.
Manually copy or check our content without written permission.
Use tools that disrupt or interfere with how the platform works.
Try to hack, damage, or gain unauthorised access to our systems or servers.

🚫 Trademarks and Logos

The Regalpokies name, logo, and all related designs or slogans are legally protected trademarks.
You can’t use any of them without our written permission.

Any misuse of our content or trademarks is a serious breach and could result in account suspension, legal action, or both. We’re committed to protecting what we’ve built—thanks for respecting that!

Limitation of Liability: Know the Risks Before You Play

Using Regalpokies is completely at your own risk. While we aim to offer a smooth, secure, and fun experience, we can’t guarantee the platform will always be perfect, error-free, or free of viruses or glitches.

🛑 What We’re Not Liable For:

To the fullest extent allowed by law, Regalpokies (and our staff, partners, and providers) won’t be held responsible for any direct or indirect damage—including things like:

Losing money, data, business, or time.
Not being able to access or use the platform.
Other users’ actions on the site.
Issues caused by internet problems, device failures, or technical errors outside our control.
Problems with third-party providers (like payment services such as POLi or Neosurf).
Any unauthorised access to or tampering with your account or data.

Even if we know there’s a chance something might go wrong, we’re still not liable unless local laws say otherwise. If they do, our responsibility is capped as strictly as the law allows.

Governing Law and Jurisdiction: Legal Framework

These Terms of Services, and any arguments or claims that pop up because of them (including non-contractual ones), will be governed by and understood according to the laws of Australia, without looking at any other laws that might conflict.

Any legal case, action, or proceeding that comes from, or is related to, these Terms or the Regalpokies platform will be dealt with only in the courts of Australia. You agree to accept the courts in Australia dealing with these matters. This makes sure any legal issues are handled fairly within the proper legal framework of our operating licence.

Contact Us: We’re Here to Help!

Your questions, concerns, and feedback are super important to us. If you have any inquiries regarding these Terms of Services, your account, responsible gaming, or any other part of the Regalpokies platform, please don’t hesitate to reach out to our dedicated customer support team. We’re here to assist you, no worries!

Email Support: For non-urgent questions or detailed issues, you can email us at support@regalpokies.com. We aim to respond to emails as quickly as possible, usually within a few hours.
Live Chat: Our Live Chat feature is right there on the Regalpokies website, giving you instant support for urgent questions or issues. Our friendly support agents are available 24/7 to assist you.

When you contact support, please give us your username and as much detail as you can about your question. This helps us sort it out for you quickly and efficiently. You can find more detail about how to contact us and what to expect on our dedicated Contact Us page:

Disclaimer: Important Considerations

The information provided in these Terms of Services, and generally on the Regalpokies platform, is just for your information. While we try our best to be accurate and clear, we can’t promise that all information is always complete, totally reliable, or perfectly accurate.

Relying on any information here is completely at your own risk. You can find our full Disclaimer and Affiliate Disclosure

Regalpokies takes no responsibility for any loss or damage that happens because you relied on this material.

Gambling always involves financial risk, mate. You should never gamble with real money that you can’t afford to lose. Regalpokies is here for entertainment, and there’s no guarantee you’ll win. Game outcomes are random, thanks to our RNG.

Responsible Gaming: Your Safety Net

As we mentioned earlier and can’t stress enough, Regalpokies is totally dedicated to Responsible Gaming. Gambling should always be a bit of fun, never a way to make money. If gambling is causing you any financial, emotional, or social problems, we urge you to seek help.

Set Limits: Use the deposit, loss, wagering, and session limits available in your account settings.
Take Breaks: Use the cooling-off period feature if you feel you need a short break.
Self-Exclude: If you’re struggling to control your gambling, self-exclusion is available as a more permanent solution.
Seek Professional Help: Contact a professional gambling support organisation. Resources like Gambling Therapy, Gamblers Anonymous, and local helplines in Australia can give you valuable support.

Conclusion: Your Regal Experience, Supported!

Thank you for choosing Regalpokies. We’re more than just an online casino; we’re a community, and our support team is a vital part of that community, dedicated to assisting you every step of the way. We hope this comprehensive guide to our Terms of Services has given you clarity on how we operate.

Remember, we are available 24/7, armed with the knowledge and willingness to help you resolve any issue and enhance your gaming experience. Play confidently, knowing that expert assistance and clear rules are always at your fingertips.

We look forward to ensuring your time at Regalpokies is truly magnificent!